Do you have SAP R3 Production experience? Do you want to work for one of Australia's leading IT providers? I am looking for a Client Coordinator to provide a high level of service and support to their customers, both internal and external. The successful candidate will have the following responsibilities: - Enter sales orders into SAP accurately and in a timely manner, including part number, customer details and pricing
- Process order cancellations within one hour of receipt
- Record cancellations on the National Logistics Database
- Analyse cancellations by branch weekly, and recommend improvements to the order chain as required
- Ensure invoices are processed effectively and in manner required
- Actively pursue better buying by shopping around other resellers
- Update of ETA's reports from vendors to SAP
Experience - Minimum 2 years in a customer service environment
- Minimum 1 year experience in selling environment
- Experience in professional services advantageous
- Experience in IT industry advantageous
Technical Competencies - Understanding of IT principles
- High level of computer literacy
Non-Technical Competencies - Demonstrated excellence in customer service
- Communication skills written and oral
- Proven administration skills
- High levels of accuracy and attention to detail
- Ability to work with minimal supervision and take ownership where required
- Good time management skills
- Ability to work well as part of a team
- Ability to be flexible and embrace change
- Sound product knowledge and product application
- Ability to use appropriate software tools for position
- Ability to learn new processes quickly Sap Experience essential
If this sounds like you please email your updated CV with a short synopsis linking your previous experiences to this position to Ben Handsaker. Please quote Job Reference SYDCSC_BH24045 when applying for this role. |