Our Federal Government client requires the service of an experienced Change Training specialist to join their team in Canberra. Change Training Specialist will have worked directly with Finance teams and systems, ideally with TechnologyOne experience. The successful candidate will work closely with the Project and Organisational Change Managers, performing end to end project communication, and assisting the Organisational Change Manager with implementation of change initiatives.
Responsibilities:
- comprehensive training needs analysis
- training strategy and plan, targeted for specific groups of role-based users
- development of standard operating procedures for BAU operations
- creating/updating Help Desk scripts
- development of training material
- quick reference guides, manuals, reference sheets/checklists, posters, known issue work around instructions, electronic/digital learning modules etc.
- delivery of training sessions, including train the trainer, and training sessions for power users and general staff.
- contribution towards communication artefacts to promote awareness, skills and adoption of the new change.
The successful candidate will have:
- Exceptional inter-personal skills, with the ability to engage our business and in translating technical jargon
- Demonstrates expertise in creating, writing, and delivering communications, and staff training within the organisation
- Attention to detail and outstanding written and verbal communication skills
- Experience working with Finance business area
- General understanding of Project, Change Management models and Financial Management systems
Australian Citizenship required/ Baseline clearance PREFERRED.
To be considered for this role, respond to this advertisement or contact Saul at Aurec on 02 6162 9612.