• Progressive Brisbane software company
• Funky offices, corporate clients, great atmosphere
• Inner city fridge location, parking available!

About the Company:

You will be working for a cutting edge, market leading software company which has received further government interest/support regarding the growth of their business.

About the Role:

This role is to ensure our customers are supported in the implementation of software in their business. The Customer Success Manager/Implementation Specialist will utilise their experience with technical support, training and client management to implement, train and support new technologies that enable clients to drive their business and provide optimal business unit outcomes.

Duties:

• Provide customer service and support for the software and partner with our customers to facilitate installations
• Provide training and ongoing technical support with software/hardware questions and issues.
• Demonstrate and promote the software features to new customers as this business continues to grow.

Requirements:

• Previous work experience within a Saas/HR/tech platform
• Strong customer and solutions orientated focus
• Excellent communication skills in person and over the phone
• Ability to train and implement software
• Demonstrated experience in a software support role, either help-desk or training is advantageous
• Strong ability to handle multiple projects
• Highly organised with strong time management
• A positive self starter with an all round good attitude (no negative behaviour)

Benefits:

In return, you will be given the opportunity to contribute significantly to an in-demand software platform and join an established business set for extreme growth!

How to Apply:

Click APPLY or contact Stefanie Ramsey for a confidential discussion.

Phone Number: 07 3009 9610

Email: Stefanie.m@stellarrecruitment.com.au

Seek reference: SM42664

NOTE: Only shortlisted candidates will be contacted.