THE COMPANY

Having been in Australia for over 80 years, our client is going through a digital transformation and has created a new role for an experienced IT Manager or senior systems engineer with leadership experience. This role is ideal for those who enjoy leadership but still want to maintain their technical skills by staying in a hands-on role. This company is renowned for having a culture for innovation and as a result has remained the leaders in their field despite being around for over 80 years.

THE ROLE

In this newly created role, the IT Manager/ Lead systems engineer will play a critical role in supporting the internal infrastructure of the business as well as supporting & troubleshooting to internal and external customers. As the lead, you will be required to provide mentoring and leadership to junior members of the team and act as a final escalation point for 1st, 2nd and 3rd level support.

Responsibilities include:

This will include but will not be limited to:

• Provide 3rd level vendor support
• Lead in projects including Azure, AWS and MDM
• Troubleshoot and resolve issues relating to customer network access and network connectivity issues
• Troubleshoot and resolve users network performance issues
• Providing user and functional support
• Support the network and security infrastructure

YOUR PROFILE

This role would be the right fit for an enthusiastic individual who has excellent customer service skills whilst being able to demonstrate logical problem solving / troubleshooting skills and is looking forward to progressing their IT career within the industrial space.

The following is required:

• 4-5 years in a similar role
• Proven experience in previous Senior systems engineer or IT Management
• Show fundamental networking knowledge with TCP/IP, routing protocols etc
• Experience with technologies such as Azure, MDM, SharePoint and Office365

• Excellent customer service & communication skills

• Displays willingness to learn
• Resilient, hardworking and motivated personality
• Australian Drivers licence

*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney