Senior Service Desk/ Desktop Support

Join a highly respected and reputable company in the Mining sector working as a Senior Service Desk and Desktop Support Officer.

Client Details

Our client -

Our client is an independent and international company that provides services and solutions to the resource industry.

They offer specialist services to mining and exploration companies for the entire life cycle of mining. Our client supports over 1500 clients across 6 continents. They are a highly respected and a leading organisation in their specialised field.

Description

The key responsibilities include -

  • On site and remote support
  • Hardware and software support
  • Working and resolving issues with Microsoft office 365 and windows 10
  • Troubleshooting and escalation
  • Active Directory
  • Remote software installation via SCCM
  • MOE/ SOE upgrades and deployments
  • Liaise with other stakeholders to resolve PC issues
  • ITIL understanding

Profile

Successful candidate -

  • 3+ years in a Service Desk/ Desktop environment
  • Passion for technology
  • Excellent time management skills
  • High attention to detail
  • Ability to think outside the box/ use initiative
  • Strong communication and great inter-personally
  • Willingness to assist others
  • Ability to solve complicated problems
  • Ability to build relationships
  • Team orientated with a positive outlook

Job Offer

What is on offer for you?

  • Long term career opportunities
  • Friendly and supportive team
  • Ability to gain certificates
  • Exposure to new and evolving technologies
  • Agile environment
  • International reach
  • Job stability

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Charlotte Tobin on +618 9215 9552