This key government organisation is looking for multiple help desk operators to join the team on an initial 12-month contract! You will be working to support a number of major government departments so the ideal candidate will have experience within a client-focused environment.

Responsibilities

• Provide quality first point of contact for customers for ICT incidents and requests.
• Respond to requests and incidents following the defined processes, including escalation procedures.
• Maintain Service Desk processes, procedures and documentation in a way that supports and improves the service provision delivered by the Service Desk.

Your Experience

• Microsoft Exchange 
• Microsoft Active Directory 
• Microsoft Windows Desktop and Tablet operating systems
• Microsoft Office product suite 
• Citrix
• Data Network Communications
• Mobile Technologies (iPhone and iPad)
• Use of Intune Company Portal and RSA SecurID tokens for mobility solutions.
• Ivanti Service Desk software (or similar)

To find out more, please "Apply for this job" or contact Matt Brearley or Michael Tran on (07) 3221 3333.
 
Matt.Brearley@talentinternational.com
https://www.linkedin.com/in/mattbrearley1/

Michael.Tran@talentinternational.com
https://www.linkedin.com/in/michaeltntran/

For a list of all vacant positions, please see our website www.talentinternational.com