This company is a great small business based in Macquarie Park and they are looking to bring on-board two more people to join their busy Help Desk.

The company

This company is a great small business based in Macquarie Park and they are looking to bring on-board two more people to join their busy Help Desk team. They really look after their people and will support you with training, certifications and an excellent career path which is most suited to you.

The role

• Incident classification and logging
• Remote user support
• Incident ownership and escalation
• Liaise with vendors and other third parties to arrange repair of faulty equipment or service
• Application support
• Desktop and Laptop builds
• Server hardware builds
• Ensure response and resolution targets are met

About you

• Australian Citizen
• Ability to obtain working with children check, if required
• Friendly and approachable, enjoy helping others
• Excellent telephone manner and customer service skills
• Proactive, reliable and motivated
• Effective team player
• Good problem solver
• Outstanding verbal and written communication skills
• Ability to quickly learn new processes and technologies

If you're keen to find out more APPLY NOW and I will give you a call!