Transition Manager

We are seeking a Transition Vendor Manager for the transition work for the MoBR project for a period of 6 months with an opportunity for extension.

As a Transition/Vendor Manager, you will contribute to the work of the Information Technology team by:

  • Develop, establish, implement, and enforce supplier and outsourcer guidelines, obligations, and service level agreements to the organisation through vendor governance forums.
  • Manage outward communication to vendors to facilitate understanding and awareness of organisational strategic direction, changes and challenges
  • Manage the interaction between vendors and internal IT Managers to provide adequate visibility of interdependent initiatives and programs
  • Develop and implement a Service Management plan, Governance structure and MOU between various Government agencies.
  • Working with operational managers and team leaders to identify, develop and deliver on specific communications requirements.
  • Ensuring transition documents are complete, current, and stored appropriately.
  • Take accountability for the Transition of new or changed services into BAU
  • Own service transition processes and ensure these are communicated and followed throughout the IT function.
  • Develop a Registry Service Catalogue and RACI between IT and the Registry Business

Qualifications and Experience Required

  • Extensive experience in the IT industry in Service Delivery or Operations.
  • Minimum 5 years' experience in ITIL change and Release management in a large-scale and diverse environment.
  • ITIL V3 certification (RCV preferred).
  • Solid understanding of Project Management methodologies and frameworks. Eg. Agile
  • Operational experience in change, release and deployment.

PLEASE APPLY ONLINE ASAP.

MUST BE AN AUSTRALIAN CITIZEN.